Legal
Privacy Policy
Civexa AI is a service operated by MINAC GROUP LLC, a Washington limited liability company ("Civexa," "we," or "us"). This Privacy Policy explains what information we collect, how we use it, and your choices.
Information we collect
- Account information: your name and email when you create an account.
- Usage information: the property addresses and cities you submit for reports, and a history of reports you generate.
- Payment information: processed by our payment provider (Stripe). We do not store your full card details on our servers.
- Technical data: standard log data such as browser type and access times.
How we use information
- To provide and improve the Service and generate your reports.
- To manage your account, credits, and subscriptions.
- To communicate with you about your account and support requests.
- To maintain security and prevent abuse.
Sharing
We do not sell your personal information. We share data only with service providers who help us operate (such as payment processing and hosting), and where required by law.
Data retention
We retain account and report data for as long as your account is active or as needed to provide the Service, comply with legal obligations, and resolve disputes.
Your choices
You may update your profile or request deletion of your account by contacting us. Closing your account removes your personal data except where retention is legally required.
Security
We use industry-standard measures, including hashed passwords, to protect your data. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Contact
Privacy questions: contact@civexa.us. Data controller: MINAC GROUP LLC, Washington, USA.
This is a general template provided for convenience and is not legal advice. Have an attorney review it before launch, especially if you serve users outside Washington.